Privacy Policy for Falak

Last updated: May 7, 2024

Introduction

Falak application, developed by Gloryminds, is designed to inform students' parents or guardians about their progress, grades, homework, and other pertinent information related to their school activities. We prioritize your personal information and security, requiring only basic registration information to access our services.

Collection or usage of personal data

We do not collect any of our users' personal data or share it with any third parties as it does not serve our application purposes.

Data Retention Policy

We retain the personal data provided during registration, including usernames and encrypted passwords, for the necessary duration to offer our services. This includes accessing your child's progress, grades, and school updates. Your data is kept only as long as your account is active or as needed to provide services. If the account is inactive for one year, we may deactivate the account and delete the data, unless retention is required by law.

Data Deletion Policy

You have the right to request the deletion of your personal data at any time. Should you wish to delete your account or if your child is no longer attending the school associated with our services, you may submit a request for data deletion to info@falak-edu.com. We will process your request and delete your personal data from our databases within 30 days of receiving the request, unless legally or regulatorily required to retain it for a longer period. This includes removing all personal information and any associated data from ongoing services.

Additional Clarity on Data Collection and Usage

As part of our services, we collect and store minimal personal data necessary for account setup and use, including your username and encrypted password, which prevents the need for re-entering or resetting lost passwords. Our application displays your child’s academic performance and school-related news, events, and notifications, which are provided by the school upon student registration.

Transparency and Access to Information

We ensure transparency in our data processing practices. You have the right to access any personal information we hold about you and your child. Requests for access can be made through the same contact method listed for data deletion inquiries.

Permissions

No permissions needed to be given while using the application. We do not ask for the location of users or ask for permission to record audio or use the camera for photo or video.

Children's Privacy

Our app does not address anyone under the age of 13. We do not collect information from children under 13 years of age. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Updates to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact us

For any queries or suggestions, if you need any help, please do not hesitate to contact us on: info@gloryminds.com